customer service manager - retail
Posted on April 15, 2026 by a licensed third-party for Employer details MIMI IMPORTS
Job details
Education: College/CEGEP. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Determine merchandise and services to be sold. Implement price and credits policies. Develop and implement marketing strategies. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Supervision: 3-4 people. Computer and technology knowledge: Accounting software. Word processing software. Database software. Inventory control software. Electronic mail. Spreadsheet. Adobe Photoshop. MS Outlook. MS Excel. MS PowerPoint. MS Word. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Adaptability. Collaborative. Proactive. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Ability to multitask. Initiative. Accurate. Screening questions: Are you authorized to work in Canada?. Are you willing to relocate for this position?. Do you have experience working in this field?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Employment terms options: Evening. Flexible hours. Experience: 3 years to less than 5 years. Employment terms options: Morning. Day. Weekend.- Location Guelph, ONN1K 1E6
- Work location On site
- Salary$44.47HOUR hourly / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Evening, Weekend, Flexible hours
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3547904
Overview
Languages
Bilingual
Education
- College/CEGEP
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Accounting software
- Word processing software
- Database software
- Inventory control software
- Electronic mail
- Spreadsheet
- Adobe Photoshop
- MS Outlook
- MS Excel
- MS PowerPoint
- MS Word
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Adaptability
- Collaborative
- Proactive
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Ability to multitask
- Initiative
- Accurate
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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