Customer service clerk
Posted on May 07, 2026 by Employer details HITCH CITY
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Urban area. Private sector. Retail/wholesale establishment/distribution centre. Tasks: Implement communication strategies and programs. Gather, research and prepare communications material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Office. Simply Accounting. Security and safety: Basic security clearance. Bondable. Criminal record check. Driver's validity licence check. Driving record check (abstract). Reference required. Enhanced reliability security clearance. Transportation/travel information: Own transportation. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks. Personal suitability: Client focus. Excellent oral communication. Organized. Reliability. Team player. Screening questions: Are you authorized to work in Canada?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Weekend. Overtime available. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Financial benefits: Gratuities. Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Other benefits. Parking available. Travel insurance.- Location Mississauga, ONL4W 1E3
- Work location On site
- Salary$50,000 to $56,000YEAR annually (To be negotiated) / 42.5 to 49 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Weekend, Overtime available
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3569983
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Private sector
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Implement communication strategies and programs
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Office
- Simply Accounting
Additional information
Security and safety
- Basic security clearance
- Bondable
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)
- Reference required
- Enhanced reliability security clearance
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Financial benefits
- Gratuities
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Other benefits
- Parking available
- Travel insurance
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-05-28
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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