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retail sales associate

Posted on May 22, 2026 by Employer details SURFACES INC

Job details

*Job Overview* We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional service to our customers while driving sales and promoting our products. You will engage with *flooring contractors and retail customers*, assist them in their purchasing decisions, and ensure a pleasant shopping experience. * *What We Offer:* * *Base salary Plus Commission. Plus Bonus* * *Full Benefits* *Responsibilities* * *Upsell products and services to maximize sales opportunities.* * *Strong upselling techniques* to enhance customer purchases. * *Experience in retail sales or technical sales is required.* * Greet and assist customers in a friendly and professional manner. * Provide product knowledge and recommendations to enhance the customer experience. * Operate the Point of Sale (POS) system for transactions, * Handle cash and credit transactions accurately * Maintain the cleanliness and organization of the sales floor and merchandise displays. * Assist with inventory management, including restocking shelves and conducting inventory counts. * Address customer inquiries and resolve issues promptly to ensure customer satisfaction. * Collaborate with team members to achieve sales goals and maintain a positive work environment. *Experience* Ideal candidates will possess the following skills: * *Must be Canadian Citizen or Permanent Resident of Canada* * *Proven Canadian experience in retail sales, in Flooring or Related Industry ( tile, stone, kitchen/bath, building materials, furniture, etc. )* * *Must be able to work on Saturdays.* * *Close sales effectively* while ensuring customer satisfaction. * Basic math skills for handling transactions accurately. * *Canadian Experience in retail sales or technical sales is required.* * Proficiency in English; multilingual abilities are a plus. * *Strong upselling techniques* to enhance customer purchases. * Excellent time management skills to efficiently handle multiple tasks in a fast-paced environment. * Join us as we strive to create an outstanding shopping experience for our customers while fostering a supportive team atmosphere! Job Types: Full-time, Permanent Pay: $45,000.00-$55,000.00 per year Benefits: * Dental care * On-site parking * Store discount * Vision care Experience: * Retail sales: 2 years (required) Work Location: In person