Why has my employer file not been approved?

Employer files can take up to 5 business days to be processed by a Job Bank officer. All files are treated on a first-come first-served basis. To ensure a quick approval process, verify that the information you enter in your employer file matches the business’ information registered with the Canada Revenue Agency.

Job Bank may request additional documents by email to validate your employer file’s information.


Note: During peak periods, Job Bank may experience delays due to a higher than normal number of requests.

Was this answer helpful?  Yes  No

Thank you for your feedback.

Date modified: