I forgot the login information of my user account and I want to register a new employer file. Can I create a new user account?

No. If you already have a Job Bank user account, you cannot create another one to register a new employer. Job Bank only allows you to create a user account once. This account can be linked to multiple employers. A user account is different from an employer file as it contains your personal information and it cannot be shared with anyone.

 

If you have a hard time logging into your account, you can:

  1. Reset your password.
  2. Request a second security question by clicking ‘’Get a different question’’.

 

Once signed in your account, you can register a new employer.

 

If you are having issues accessing your user account or if you forgot the email address linked to it, contact us. A Job Bank officer will assist you in regaining access to your user account.

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