The previous employee is no longer working for the company. Can I change the password and security questions of this employee’s user account?

No. It's against Job Bank's Terms of Use to access another individual's user account. A Job Bank user account contains personal information that identifies, and is associated to, one person. Once you have created your user account, make sure to protect your password and security questions, and avoid sharing your account with anyone.


In order to access an employer file to post jobs, you must create your own personal user account. To do so, you can:

    1. Go to Job Bank for Employers and click on "Sign up now!".
    2. Take a look at what information you'll need and click on "Proceed".
    3. Read the Privacy Statement and Terms of Use. Click on "I agree".
    4. Enter your email address and create a password. Click on "Continue".
    5. Enter the confirmation code sent to your email. Click on "Continue".
    6. Select and answer five security questions. Click on "Finish".
    7. Enter your personal information and check the "I agree" box. Click on "Finish".

If you're having issues creating your user account because the email address you're trying to use is already linked to the account of a previous colleague, contact us. Once you have created your user account, a colleague or a Job Bank officer can add you onto the existing employer file.

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