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customer service representative - call centre Verified

Posted on January 29, 2024 by Employer details Modern Beauty Supplies

Job details

  • Location415 Manitou Rd SE Calgary, ABT2G 4C2
  • Salary19.57 hourly / 35 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Weekend, Morning
  • Start date Starts as soon as possible
  • Benefits: Financial benefits, Other benefits
  • vacancies 4 vacancies
  • Verified
  • Source Job Bank #2772451

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Experience an asset

Responsibilities

Tasks

  • Act as spokesperson for an organization
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Prepare and/or deliver educational, publicity and information programs, materials and sessions
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Perform general office duties
  • Receive and log complaints
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Handling heavy loads
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Walking

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Quick learner

Benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Other benefits

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-05-28

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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