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guest service supervisor - hotel Verified
Posted on March 08, 2024 by Employer details Hôtel & Spa Le Germain Charlevoix
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Perform same duties as workers supervised. Assist clients/guests with special needs. Co-ordinate, assign and review work. Establish work schedules and procedures and co-ordinate activities with other work units or departments. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Resolve work-related problems and prepare and submit progress and other reports. Provide staff training. Make transportation and accommodation reservations using computerized reservation and ticketing system. Supervision: Staff in various areas of responsibility. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Standing for extended periods. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 7 months to less than 1 year. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Other benefits: Free parking available. Other benefits.- Location50 rue de la FermeBaie-Saint-Paul, QCG3Z 0G2
- Salary$45,000 to $55,000YEAR annually (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2829271
Overview
Languages
French
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Resolve work-related problems and prepare and submit progress and other reports
- Provide staff training
- Make transportation and accommodation reservations using computerized reservation and ticketing system
Supervision
- Staff in various areas of responsibility
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Other benefits
- Free parking available
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-22
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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