guest service agent
Posted on March 26, 2024
by
Employer details
Christie's Mill Inn & Spa
Job details
Christie's Mill Inn & Spa is looking for an energetic individual who wants to join our team.
*Job Description*
* Always provide outstanding service to our guests.
* Register and checkout hotel guests while ensuring all service standards are followed.
* Be knowledgeable about the amenities and services available at the Inn.
* Be knowledgeable of the attractions, events, restaurants and services available in the city and nearby surrounding areas.
* Answer phones and direct calls to the appropriate area.
* Confirm and input wake up calls.
* Process payments including credit cards, debit cards and cash.
* Balance cash, complete balance sheet ensuring accuracy.
* Take hotel reservations, make changes, special requests.
* Assist guests with service requests ensuring delivery/completion.
* Great customer service skills, problem solving skills and multi-tasking skills.
* Must be able to remain calm under pressure and able to work with minimum supervision.
* Must be flexible and be available on Weekdays, Weekends, Holidays and be able to work the overnight shift occasionally when required.
* Make individual and group reservations and co-ordinate with the Sales Department
* Perform daily duties and check lists for the shift worked.
* Follow all health and safety policies.
* Other duties as assigned.
Work remotely
* No
Christie's Mill Inn and Spa welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selections process.
Job Types: Full-time, Permanent
Salary: $17.00 per hour
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Night shift
* On call
* Weekends as needed
Ability to commute/relocate:
* Port Severn, ON: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
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LocationPort Severn, ON
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Salary$17.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9205761186
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