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financial services manager

Posted on April 16, 2024 by Employer details Georgian Chevrolet Buick GMC

Job details

Georgian Chevrolet is looking to fill a unique role in sales to join our growing team. As part of Canada One Auto Group, a dealer group of 39+ dealerships- with more being added to the family every year- we are looking to add to our already successful dealership. Our Financial Services Manager (FSM) is responsible for two main factors; ensuring complete and accurate paperwork is completed and funded through the financial institutions we utilize, and providing outstanding customer care by offering a variety of insurances and warranties that help protect our customers purchases. This opportunity is ideal for an experienced FSM who is looking to do something new and exciting with their career. We have more programs, more inventory, supportive management and so much more to offer. *Role & Responsibilities:* - Provide exceptional customer service for customers purchasing new, used and fleet automotive product - Organize and prepare for customer deliveries through creating work orders and preparing documents - Get customers best rate approved through our financial lending programs - Provide information of extended protection plans, and material protection plans - Ensure proper follow up and communication is executed with every customer - Work in a collaborative effort with other FSM?s, Salespeople and Sales Managers to create a flawless customer service experience - Participate in daily check ins to explore areas of opportunity for approvals - Working with customers both in person and over the phone to get deals approved and deliveries set - Ensure compliance with financial regulations and legislation *What are we looking for? * - A self-motivated team player - An individual with a passion for the customer experience - Expert attention to detail - A highly organized individual who can handle multiple files on the go - Objection handling - Solid communication skills - Prior FSM Experience Considered an asset - OMVIC License is required *All resumes are kept in confidence. * Job Type: Full-time Pay: $85,000.00-$200,000.00 per year Benefits: * Automobile allowance * Casual dress * Company events * Dental care * Disability insurance * Extended health care * Flexible schedule * On-site parking * Paid time off * Store discount * Vision care Flexible Language Requirement: * French not required Schedule: * 8 hour shift * Evening shift * Morning shift * Weekends as needed Supplemental pay types: * Commission pay Experience: * automotive finance: 2 years (preferred) Work Location: In person