Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
-
Relocation costs covered by employer
Responsibilities
Tasks
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Order office supplies and maintain inventory
-
Perform general office duties
-
Receive and log complaints
-
Receive credit and employment applications
-
Receive payments
-
Sell merchandise
Additional information
Security and safety
-
Basic security clearance
-
Bondable
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Overtime required
-
Tight deadlines
-
Work under pressure
-
Bending, crouching, kneeling
-
Hand-eye co-ordination
-
Handling heavy loads
-
Physically demanding
-
Repetitive tasks
-
Standing for extended periods
-
Walking
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.