financial aid officer
Posted on April 17, 2024
by
Employer details
Granville College
Job details
We are seeking a dedicated individual to join our administration team as a Financial Aid Officer. The ideal candidate will be passionate about helping mature students achieve their goals, detail-oriented, and have strong customer service skills.
*Responsibilities*
* Analyzing and evaluating the financial viability of students and families, and providing advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process
* Reviewing and assessing the eligibility of applications for financial aid; exercising professional judgment to determine whether adjustments should be made
* Review for accuracy and provide signature approval/disapproval of loan applications, promissory notes, and other financial documents
* Conducting orientations, and entrance and exit interviews, by corporate, provincial Ministry, federal, and other agency guidelines
* Responding to inquiries and research and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues
* Providing information, in person, on the telephone, and through digital platforms, to students, prospective students, and families regarding student financial aid, admissions, College account balance, and registration status
* Serves as liaison with provincial, federal, and other agencies; keeps abreast of student assistance opportunities and program regulations
* Oversee the collection, management, and reporting of data by the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate
* Implement, coordinate, and oversee one or more specific administrative programs and/or service areas, as assigned
* Trains and serves as an operational resource to other staff and/or students, as appropriate; may supervise student employees or lower-level staff
* Conduct workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues
* Participate in committee readings for scholarship selection and academic progress appeals
* Provide academic advisement and crisis intervention referrals; arrange for tutorial support, as necessary
* Updating student profiles as necessary to ensure that all information is accurate and up to date
* The EMPLOYEE?s role involves decision-making relative to operations and student needs, as well as to interdepartmental requirements; as such, the EMPLOYEE must be adept at exercising good judgment
* Remain up to date on all new courses, policies and processes to deliver the highest level of customer service to clients and students to ensure our clients? and students? satisfaction
* Enforcing all Academy of Learning Career College policies fairly, consistently, and immediately
* Presenting a professional appearance and friendly demeanour at all times
*Qualifications for the position:*
* Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
* Previous experience within the Private Career College industry is an asset
* Strong orientation towards high-volume, fast-paced, time-sensitive business operations
* Successful in maintaining exemplary customer service levels
* Detail oriented with the ability to prioritize workloads to meet deadlines
* Must be able to work independently within a team environment
* Knowledge of Microsoft Office Excel and Word
Job Types: Full-time, Permanent
Pay: $46,000.00-$48,000.00 per year
Benefits:
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* Vision care
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Education:
* Bachelor's Degree (preferred)
Work Location: Hybrid remote in Van
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LocationVancouver, BC
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Salary$46,000 to $48,000YEAR annually
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9240367610
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