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clerk, customer service Verified
Posted on April 17, 2024 by Employer details GoodLife Fitness
Job details
Education: Secondary (high) school graduation certificate. Work setting: Urban area. Business sector. Fitness centre. Tasks: Act as spokesperson for an organization. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Repetitive tasks. Standing for extended periods. Walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Reliability. Team player. Experience: 1 year to less than 2 years. Other benefits: On-site recreation and activities.- LocationCalgary, AB
- Salary$15.00HOUR hourly / 30 to 35 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2883757
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Urban area
- Business sector
- Fitness centre
Responsibilities
Tasks
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Repetitive tasks
- Standing for extended periods
- Walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Reliability
- Team player
Benefits
Other benefits
- On-site recreation and activities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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