collection manager
Posted on April 17, 2024
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Employer details
Partners in Credit Inc
Job details
*Full Time, Permanent Manager and Supervisors*
Salary Range $42,000 - $51,000
Supplemental Pay Types: Competitive Salary and Commission
Full-time permanent available, immediate start date Locations: PIC 150 Commerce Valley Dr W #601, Thornhill, ON L3T 7Z3
*Calling All Collection Leaders: Propel Our Receivables Management to the Next Level!*
*Business is booming, and we're expanding our team!* Are you a *high-impact Collection Manager* or a *results-oriented Supervisor* ready to make a real difference?
*We're seeking passionate leaders* to join our dynamic team and implement innovative strategies that will propel our receivables management to new heights.
*This is your chance to:*
* Lead a team to achieve exceptional results.
* Make a real impact on a growing company.
* Implement creative solutions and drive positive change.
*If you're a proven leader who thrives in a fast-paced environment, we want to hear from you!*
*Attention Experienced Collection Professionals Manager & Supervisors!*
*Established Canadian Collection Agency* seeks a driven and results-oriented *Third-Party Collection Manager* *& Supervisors +* to join our growing team.
Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.
*Are you a Collection Manager or a Supervisor* with a proven track record of success in the third-party collections industry? *Or perhaps a Collection Supervisor* ready to take the next step in your career?
*We offer* a dynamic and challenging work environment with opportunities for professional growth in our *Canadian-owned, Nationally-licensed* agency located in *Markham, Ontario*.
*If you're ready to embrace new challenges and make a real impact, we want to hear from you!*
*Why You'll Love Working Here:*
* Competitive salary based on experience plus commission
* Opportunity to make a real impact on our business and opportunity to grow within the company
* Comprehensive insurance coverage, incentives, paid training, and breaks
* Referral bonus program
* Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
· Monthly and annual employee PERFORMANCE AWARDS
· Free Covered Parking on site
· Onsite Yoga Classes
· Onsite La Prep Restaurant
*You're a great fit if you have:*
* *5+ years of experience in third-party collections*, preferably managing bank client accounts. Call center experience a plus.
* *Minimum 2 years of managing and coaching staff.*
* Proven ability to engage and motivate collection staff
* *Data-driven leader:* Track, measure KPIs to identify areas for improvement and implement solutions. An advanced understanding of Microsoft Excel is an asset.
* *Operational expertise:* Oversee daily operations and actively coach and develop your team.
* *Strategic planning:* Create and execute work plans and budgets aligned with client needs.
· *Communication:* Strong written and verbal communication skills are a must.
· *Leadership*: Strong leadership skills in understanding performance drivers and implementing continuous improvement strategies with support groups (e.g., HR, IT, Client Services, Legal, Compliance, QA, Senior Leadership).
* *Compliance champion:* Has in-depth understanding of provincial and client-specific regulations to ensure adherence.
* *Client focus:* Build strong relationships through regular call calibrations and client meetings.
* *Team player:* Lead by example while supporting and motivating your team.
* *Communication skills:* Effectively communicate key values, company brand, and updates during team meetings.
* *Problem-solving skills:* De-escalate situations and find creative solutions to challenges.
· *Collection Platform*: An understanding of the DRS and/or Debtmaster collection platforms is an asset.
· *Legal:* An understanding of the legal process is an asset.
*Ability to commute/relocate:*
* Markham, ON: reliably commute or plan to relocate before
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LocationThornhill, ON
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Salary$42,000 to $51,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9241232401
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