customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on April 17, 2024
by
Employer details
CLS Landscape Supply
Job details
*Customer Service Representative*
*Are you looking for a dynamic and flexible customer service role that lets you work both indoor and outdoors?*
*Do you want to help customers design and build their dream backyard landscaping projects?*
*Do you enjoy a fast-paced and fun work environment where you get to work alongside a friendly and supportive team of co-workers?*
CLS Landscape Supply is one of Calgary's largest landscape supply centres, and we are looking to hire customer service representatives for the 2024 season at our NW Calgary location. Join CLS today to build your resume and gain real-life experience and skills working for a reputable and rewarding company.
*Positions available: *Full-time, part-time, casual. Our operating hours are 7:30-5:30 through the week and 8:30-4:30 on weekends, so your evenings are your own.
*Job Duties:*
* Ensure CLS has a clean and organized office to facilitate the movement of landscape supplies
* Ensure that safe work practices are applied to all aspects of your job
* Become familiar with all products that CLS carries, how these products relate to each other, and how they are incorporated into a landscape project
* Create a rapport with customers and provide a welcoming and helpful experience to all
* Educate customers on the products and services CLS Landscape Supply offers
* Assist customers both in the office and in the yard as required to show them their options
* Produce customer invoices, sales receipts, and refunds
* Aid in quote generation and customer follow up
* Coordinate information and schedule deliveries for orders
* Receive payments and communicate account balances to customers
* Receive inventory and coordinate product delivery/pickup with customers
* Answer the phone and respond to voicemails and emails
* Perform daily cleaning procedures - including stocking shelves, dusting, and general upkeep
*Strengths and Skills of Ideal Candidates:*
* Customer service skills - 1 year preferred
* Experience in landscaping, construction, or gardening is beneficial though not required
* Money handling and counting skills
* Ability to work as part of a team and independently towards goals
* Math skills are beneficial, though resources exist to aid in calculations. Math is an integral part of every transaction we complete, so attention to detail is very important
* Must be proficient in both written and verbal communication in English
* Must be able to work up to 10-hour shifts in a construction-like environment (hazards present include insects, dust, debris, loud noises, heavy equipment operation, and exposure to the elements when working outside)
* Must be able to lift and carry weight up to 50 lbs, we work with heavy landscaping materials daily
* Must have reliable transportation as we are not located on transit lines
Job Types: Full-time, Seasonal
Contract length: 5 months
Pay: $18.00-$19.00 per hour
Expected hours: No less than 40 per week
Benefits:
* Casual dress
* Company events
* Flexible schedule
* On-site parking
* Store discount
Flexible Language Requirement:
* French not required
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Overtime pay
Application question(s):
* We are not located along any transit lines. Do you have reliable transportation to NW Calgary.
Education:
* Secondary School (preferred)
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-04-29
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LocationCalgary, AB
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Salary$18.00 to $19.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9241428746
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