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customer service representative - call centre

Title posted on indeed.com - Customer Service Representative

Posted on April 24, 2024 by Employer details Culligan Water

Job details

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. *We want you to join our team at our Pembroke location as a Customer Service Representative! Tuesday to Saturday Shift.* The Customer Service Rep is responsible for providing support to our customers and our sales, delivery, and service teams. *Responsibilities:* * Assist customers in person and on the phone in a professional manner * Helping all walk in customers load thier vehicles * Promote and up-sell products and services to new and current customers * Book walk-in and phone sales leads with Sales Team * Handle money, run cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, petty cash, etc * Keeping the store front neat and clean * Other related duties as required *What we're looking for:* * Outgoing, friendly, and helpful * Excellent interpersonal and communication skills * Ability to multitask in a fast-paced environment * Previous customer service experience * Intermediate computer skills including the ability to work on multiple computer systems and experience learning and using complex programs *What we offer:* * Paid time off * Benefits and RRSP-matching program after 3 months of continuous employment * Intensive CSR training and ongoing support * Uniform allowance and new hire startup package *How to apply:* * Through the Indeed platform - click "Apply Now!" _We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process._ We thank everyone for their interest; however, only those selected for an interview will be contacted. Schedule: * 8 hour shift * Tuesday to Saturday Work Location: In person Job Types: Full-time, Seasonal Pay: $18.00 per hour Benefits: * Dental care * Extended health care * Paid time off Schedule: * 8 hour shift Education: * Secondary School (preferred) Experience: * Call center: 1 year (preferred) * Customer service: 1 year (preferred) Work Location: In person