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service advisor - auto repair Verified
Posted on April 25, 2024 by Employer details Concept One Inc
Job details
Education: Secondary (high) school graduation certificate. Work setting: Automobile repair services. Tasks: Produce informational materials to increase awareness of services available. Supervise staff. Train staff. Gather, research and prepare communications material. Address customers' complaints or concerns. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervision: 3-4 people. Transportation/travel information: Own transportation. Valid driver's licence. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 3 years to less than 5 years.- LocationCalgary, AB
- Salary$35.00 to $40.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Start dateStarts as soon as 2024-06-03
- vacancies 1 vacancy
- Verified
- Source Job Bank #2893949
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
Work setting
- Automobile repair services
Responsibilities
Tasks
- Produce informational materials to increase awareness of services available
- Supervise staff
- Train staff
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
- 3-4 people
Additional information
Transportation/travel information
- Own transportation
- Valid driver's licence
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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