administrative manager
Title posted on Jobillico -
Bilingual Relationship Manager
Posted on April 27, 2024
by
Employer details
Scotiabank
Job details
<p><span><span></span></span></p><p> </p><p> </p><p> </p><p><span><span>Requisition ID: 193845<br><br>Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.</span></span></p><p> </p><p><span><span><span>?Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and they will serve an English-speaking clientele frequently.?</span></span></span></p><p> </p><p><span><span><span>As a Relationship Manager, you will be responsible for managing the relationship with the SM Quebec Region, by providing operational support to the business, focusing on day-to-day issue management and adjudication, initiative support, training, and education of colleagues. You will be required to liaise between the Quebec Region Branches and Canadian Wealth Management Operations (CWMO) with a focus on process improvement, project management and general operational support. </span></span></span></p><p> </p><p><span><span><span><b><span><span><span>Is this role right for you? In this role you will:</span></span></span></b></span></span></span></p><ul><li><span><span><span><span><span>Represent the Quebec Region in strategic and tactical decisions for new and ongoing initiatives, as well as regular occurrences of business processes</span></span></span></span></span></li><li><span><span><span><span><span>Share best practices and/or processes that CWMO are facilitating</span></span></span></span></span></li><li><span><span><span><span><span>Act as the Quebec Region?s first point of contact for any escalations</span></span></span></span></span></li><li><span><span><span><span><span>Be aware and intune with any special Quebec only requirements or any upcoming large-scale impacts to CWMO</span></span></span></span></span></li><li><span><span><span><span><span>Maintain the dashboard of CWMO metrics</span></span></span></span></span></li><li><span><span><span><span><span>Reinforce centrally issued operations communications for the Quebec Region ensuring up-to-date information is disseminated to branch leadership </span></span></span></span></span></li><li><span><span><span><span><span>Host regular calls between regional leadership, branch management and CWMO, creating the agenda, hosting the call, and managing any action item follow-up</span></span></span></span></span></li><li><span><span><span><span><span>Develop and maintain partnerships with key internal partners such as other operational teams, technology, compliance, and other Wealth Management business partners as well as external industry peers to influence business decision making on operational policy and process</span></span></span></span></span></li><li><span><span><span><span><span>Provide support with the implementation and documentation of operational processes and procedures including writing and editing documentation</span></span></span></span></span></li></ul><p><span><span><span><b><span><span><span>The Must Haves:</span></span></span></b></span></span></span></p><ul><li><span><span>Must be fully bilingual in French and English</span></span></li><li><span><span><span><span><span>University degree required</span></span></span></span></span></li><li><span><span><span><span><span>5+ years of relevant work experience</span></span></span></span></span></li><li><span><span><span><span><span>Experience in an investment/brokerage operations environment is required</span></span></span></span></span></li><li><span><span><span><span><span>Knowledge of Wealth Applications is an asset such as Broadridge, Salesforce, Score, Charles River </span></span></span></span></span></li><li><span><span><span><span><span>Project Management experience is an asset</span></span></spa
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LocationMontréal, QC
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SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#13343688
Advertised until
2024-05-26
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