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Title posted on CareerBeacon -
Senior Manager, Payments Incident Response, Global Transaction Banking - Toronto or Scarborough, ON
Posted on April 30, 2024
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Employer details
Scotiabank
Job details
Requisition ID: 191666Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us. As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk. At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization. Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. PurposeThe Senior Manager, Incident Response is responsible for leading and executing a global payments resiliency framework, focused on documenting, and testing preventative measures as well as executing effective recovery strategies and tactics in the event of a payment systems outage. The payments resiliency framework delivered by this individual and team will be responsible for safeguarding the bank's critical payment services from technology disruptions and outages as well as attacks and threats from malicious parties. This will be done through an evergreen process of mapping and refreshing payments and technology assets across the bank and ensuring business, operations and technology resiliency is considered in process and technology design and tested with rigor on a regular basis. In the event of an outage, this individual will support and coordinate a cross functional team towards executing containment and recovery playbooks (that are part of the resiliency framework) to mitigate bank and customer impact. What You'll Do: Lead and manage the incident response process for payment applications, including the timely identification, classification, prioritization, and resolution of payment-related incidents. Prioritize efforts to identify and mitigate client impact during incidents and effectively communicate with clients and stakeholders to uphold trust and transparency. Cultivate and develop a world-class incident response team with a focus on enhancing payments resiliency capabilities. This entails recruiting, training, and mentoring skilled individuals to excel in incident management, technical proficiency, and stakeholder communication within the context of payment system disruptions. Foster a collaborative and supportive team culture that prioritizes innovation, continuous learning, and excellence in incident response practices tailored to safeguarding payment services. Identify and track action items aimed at improving payments resiliency based on post-incident reviews and RCA findings. Ensure accountability and follow-up on action items to drive continuous improvement in payment systems reliability and stability. Drive the identification, definition, and benefits quantification of operational change proposals created to improve resiliency through prevention and effective recovery from payment outages. Optimize resilient operational processes and drives end to end operational efficiency by collaborating with payment transformation teams across business, operations, finance, compliance, AML, and technology. Support and execute the implementation of critical enhancements to the people, process and technologies to optimize business, operations and technology resiliency of our payment systems and services. Seek a deep understanding of the end-to-end payment process, working across operational t
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LocationToronto, ON
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#1969202
Advertised until
2024-05-29
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