cloud administrator
Title posted on indeed.com -
IBM MQ administrator
Posted on May 03, 2024
by
Employer details
Genpact
Job details
Inviting applications for the role of *[Consultant], [IBM MQ]!*
The purpose of this job is to provide all aspects of IBM MQ administration and provide technical guidance and support for Control-M(CM) administration.
This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Report (IR) and/or proactive needs for business.
Responsibilities
* The main responsibilities include configuration, implementation and support of IBM MQ.
* Understand business requirements and design solutions accordingly.
* Ensure quality standards in release.
* Take care of incidents, escalate to Client or third parties as necessary.
* Perform root cause analysis for Priority (P1/P2/P3/P4) incidents and/or proactively based on business needs.
* Work with the right teams within Genpact, Client or third parties for the implementation of change.
* Follow the required policies and procedures for the incident, problem and change management.
* Ensure service performance expectations are met with service levels and quality.
· Raise/escalate any service-related issues and risks to Genpact Track lead and/or client.
· Knowledgeable about the MQ Architecture.
· Familiarity with Windows, Linux Operating system.
· Hands-on experience with MQ installation, configuration and Disaster Recovery (DR) procedures.
· Has worked on multiple MQ Fix packs/Patching.
· Has worked on a MQ Migration.
· Thoroughly understands the following MQ topics,
o MQ Installation and Configuration.
o MQ Point to Point Setup.
o MQ Server and Client Architecture.
o MQ Secured Socket Layer (SSL) Certificate implementation.
· Hands on experience on MQ migration and Upgrade.
· Knowledge of Replicated Data Queue Manager (RDQM) MQ High availability.
· Raising a Case/Problem Management Report (PMR) with IBM.
· Has worked with MQ support on Level 3 issues.
· Must have good trouble shooting and analytical skills.
· Excellent communication skills (verbal and written).
· High energy, results driven person with strong interpersonal skills.
· Able to work under minimal supervision.
Qualifications we seek in you!Minimum Qualifications
· Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
Preferred Qualifications/ Skills
· Capital Markets Domain knowledge is preferred.
· Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
· Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
· Basic understanding of IT infrastructure and troubleshooting.
· Technical and system expertise in relevant IT workstreams.
· Strong analytical and problem-solving skills.
· Advanced troubleshooting, including the ability to delve in more complex issues, which require a deeper understanding of systems and applications.
· Specialized knowledge in specific areas allowing them to tackle intricate problems.
· Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.
· Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.
· Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
· Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.
· Strong communication skills (written and verbal).
· Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.
Experience:
· Minimum of three plus (3+) years of relevant experience.
Job Type: Full-time
Pay: $36,537.24-$95,009.59 per year
Benefits:
* Dental care
* Extended health care
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* system administration:
-
LocationMontréal, QC
-
Salary$36,537.24 to $95,009.59YEAR annually
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9264809223
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.