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information technology (IT) support analyst Verified
Posted on May 06, 2024 by Employer details Clearwing Tech Inc
Job details
Education: Bachelor's degree. or equivalent experience. Work setting: Consulting firm. Tasks: Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Assess physical and technical security risks to data, software and hardware. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Ability to multitask. Experience: 2 years to less than 3 years. Workplace information: Remote work available.- LocationMississauga, ONRemote work available
- Salary$29.50HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Overtime, Flexible Hours
- Start date Starts as soon as possible
- vacancies 1 vacancy
- In-house position at the agency
- Verified
- Source Job Bank #2904470
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Consulting firm
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Assess physical and technical security risks to data, software and hardware
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Ability to multitask
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-05
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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