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restaurant assistant manager
Title posted on indeed.com - Assistant Restaurant Manager
Posted on May 09, 2024 by Employer details Kelowna Yacht Club
Job details
*Who We Are* Located lakefront in the heart of downtown Kelowna, the Kelowna Yacht Club provides our members with top-quality moorage in Canada's largest fresh-water basin, excellent variety of food and beverage service, social events and many opportunities to volunteer as a part of the community. Being a not-for-profit organization, Kelowna Yacht Club has been supporting boater education and safe, responsible enjoyment of Okanagan Lake since 1945. Our facility is a resource for community partners such as the Canadian Power and Sail Squadron and Adaptive Sailing Association. *What We Offer* * Competitive Wage * Health & Wellness Benefits (min. hours required) * Welcoming culture that supports work life balance * Opportunity to learn, grow and experience lake life in the Okanagan _*\*\*Position can be flexible to a seasonal or year round opportunities available\*\**_ _*\*\*Salary based on experience\*\**_ *Requirement's:* * Flexible Schedule: The nature of the hospitality industry often requires flexible working hours. As a front-of-house manager, you might be expected to work shifts, including evenings, weekends, and holidays, to oversee operations during peak times. * On-Call Availability: In some cases, you might need to be available on call to handle emergencies or urgent situations that may arise. * Attendance at Meetings and Events: Attendance at managerial meetings, staff briefings, and special events related to the food and beverage department and Annual club events is required. * Responsiveness to Communication: Responding to emails, calls, or messages related to work matters, to address any urgent issues or queries. * Coverage for Absences or Emergencies: Being available to cover shifts or duties in case of unexpected staffing shortages or emergencies within the department and the club. * Adherence to Scheduled Shifts: Consistently adhering to scheduled shifts and demonstrating reliability in fulfilling assigned work hours. * Planning for Time Off: Communicate in advance and coordinate time-off requests with the AF&B manager to ensure proper coverage and smooth operations in your absence. Time-off requests during peak seasons are not permitted unless they are emergencies and communicated with the senior management team. *Responsibilities:* * Assist to lead, manage, and coordinate various sections within F&B, such as restaurants, bars, banquets, catering, and events, working closely with Assistant F&B. * Report directly to F&B Assistant Manager * Ensure the FOH staff maintains exceptional customer service standards. * Follow and implement the KYC dress code and be an example (managers business casual) * Address customer needs, inquiries, and complaints promptly and professionally to ensure customer satisfaction. * Help the AF&B manager to recruit, train, schedule, and supervise FOH staff, including hosts, servers, and bartenders. * Conduct performance evaluations, provide feedback, and handle staffing issues or conflicts. * Manage the day-to-day operations in the front-of-house area, ensuring smooth and efficient service. * Work with our Hosts to coordinate seating arrangements, reservations, and guest flow to optimize service and minimize wait times. * Ensure that the establishment maintains high cleanliness, organization, and presentation standards in the public areas to create a consistent ambiance. * Uphold quality standards for service, food and beverage presentation, and overall ambiance. * Help the AF&B manager monitor sales, analyze financial reports, and contribute to budgeting and cost control measures. * Assist in oversee inventory levels for front-of-house supplies, such as dining utensils, linens, stationery, or guest amenities. * Help the AF&B manager coordinate with suppliers to ensure timely replenishment of necessary items. * Liaise between FOH and back-of-house staff (kitchen, management) to ensure seamless operations coordination. * Communicate effectively with management, staff, and customers t- LocationKelowna, BC
- Salary$50,000 to $55,000YEAR annually
- Terms of employment Full time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9273066396
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