Overview
Languages
English
Education
-
Bachelor's degree
- or equivalent experience
- Marketing, other
- Sales, distribution and marketing operations, general
Experience
3 years to less than 5 years
Work setting
-
Relocation costs not covered by employer
-
Private sector
-
Business
-
Private company, corporation or industry
Responsibilities
Tasks
-
Act as spokesperson for an organization
-
Advise clients on advertising or sales promotion strategies
-
Answer written and oral inquiries
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Perform general office duties
-
Sell merchandise
-
Maintain and manage digital database
-
Answer clients' inquiries and provide information
-
Consult with clients after sale to provide ongoing support
-
Provide customer service
Experience and specialization
Computer and technology knowledge
-
Database software
-
MS Excel
-
MS Word
-
Spreadsheet
-
Google Drive
-
Electronic mail
Area of work experience
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Work under pressure
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Initiative
-
Judgement
-
Ability to multitask
-
Dependability
-
Honesty
-
Quick learner
Benefits
Health benefits
Financial benefits
Long term benefits
Other benefits
-
Free parking available
-
Learning/training paid by employer
-
Paid time off (volunteering or personal days)
-
Team building opportunities
-
Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.