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technical support agent Verified
Posted on May 12, 2024 by Employer details Cinqspace Corp.
Job details
Education: College/CEGEP. Work setting: Help desk. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Computer and technology knowledge: Networking software. Networking hardware. Networking security. Internet. Servers. Security software. Programming software. Database software. Software development. MS Windows. SQL. Spreadsheet. WordPress. Security and safety: Basic security clearance. Work conditions and physical capabilities: Repetitive tasks. Physically demanding. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Organized. Ability to multitask. Time management. Honesty. Experience: Experience an asset. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .- LocationWinnipeg, MB
- Salary$25.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, Overtime, Flexible Hours
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Verified
- Source Job Bank #2915764
Overview
Languages
English
Education
- College/CEGEP
Experience
Experience an asset
Work setting
- Help desk
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Security software
- Programming software
- Database software
- Software development
- MS Windows
- SQL
- Spreadsheet
- WordPress
Additional information
Security and safety
- Basic security clearance
Work conditions and physical capabilities
- Repetitive tasks
- Physically demanding
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Organized
- Ability to multitask
- Time management
- Honesty
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-11
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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