service adviser
Title posted on Jobillico -
Advisor, Online Category Experience
Posted on May 13, 2024
by
Employer details
RONA Inc.
Job details
<div> <div> <div> <strong>Advisor, Online Category Experience</strong> <p></p> </div> <div> <div> <div> <i></i> Language <ul> <li> English </li> <li> Français (CA) </li> </ul> </div> </div> <div> Apply Now </div> </div> </div> <p> </p><p><strong><span>Please note that:</span></strong></p> <ul> <li><span>Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.</span></li> <li><span>We require all our head office associates to be proficient in French, spoken and written.</span></li> </ul> <p> </p> <p><span>At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.</span></p> <p><span>We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick?s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.</span></p> <p><span>You?ve got the talent? We?ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You?ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.</span></p> <p><span>So, if you?re looking to do what you love, we could be a perfect match</span></p> <p> </p> <p><span><strong>Our expectations</strong></span></p> <p><span>Want the unique experience of the accelerating growth of a fast-growing, dynamic, and increasingly visible and impactful part of RONA inc.? We are looking for an exceptional individual who will be key in driving the long-term revenue and profit growth of RONA?s online businesses. </span></p> <p><span>As Advisor, Online Category Experience you will be reporting to the Manager, Online Experience and will be in charge of a key business area. You will leverage web analytics data and your knowledge of eCommerce best practices to optimize the online experience for your categories, working closely with online merchants, product team, and various teams to coordinate strategy execution. </span></p> <p><span>We are looking for an ambitious, dynamic, data-oriented, and self-motivated individual who will help us get to the next level. If this is you, please read on to learn more! </span></p> <p> </p> <p><span><strong>Your role</strong></span></p> <ul> <li><span>Own and champion their assigned business area to improve customer satisfaction, site conversions, and engagement metrics by improving online shopping experience </span></li> <li><span>Translate strategy and insights into tactical applications</span></li> <li><span>Oversee and plan key projects, coordinate with stakeholders, and report on project?s success post-launch</span></li> <li><span>Coach and mentor eCommerce specialists in charge of strategy execution</span></li> <li><span>Analyze website behaviour, customer feedback, competitive benchmarks, use A/B testing, session recording, user testing, and other means to provide insights and recommendations to optimize the online customer journey for and across categories</span></li> <li><span>Provide insights and recommendations to build and influence the online category experience improvement roadmap and help in the definition of short-term department strategies</span></li> <li><span>Own and improve taxonomy, purchase path (search and navigation), category content pages, and Search Engine Optimization (SEO) results for their business area</span></li> <li><span>Work closely with cross-functional teams (item content, marketing, online merch) and act as the expert on online category experience best practices, while providing guidance and optimi
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LocationBoucherville, QC
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#13587084
Advertised until
2024-06-11
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