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service advisor - auto repair Verified
Posted on May 14, 2024 by Employer details Steven Auto and Truck Service Ltd.
Job details
Education: Other trades certificate or diploma. or equivalent experience. Tasks: Evaluate communication strategies and programs. Implement communication strategies and programs. Produce informational materials to increase awareness of services available. Supervise staff. Train staff. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Supervise office and volunteer staff. Supervision: 5-10 people. Staff in various areas of responsibility. Area of work experience: Marketing. Product development. Area of specialization: Project management. Communications. Digital media. Technical support. Security and safety: Credit check. Criminal record check. Driver's validity licence check. Reference required. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Willing to travel. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Bending, crouching, kneeling. Hand-eye co-ordination. Handling heavy loads. Physically demanding. Repetitive tasks. Standing for extended periods. Walking. Own tools/equipment: Cellular phone. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Other benefits. Parking available.- Location813D 51ST EASTSaskatoon, SKS7K 0X7
- Salary$16.00 to $25.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentPart time leading to full time
- Weekend, Shift, Overtime, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2918641
Overview
Languages
English
Education
- Other trades certificate or diploma
- or equivalent experience
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Supervise staff
- Train staff
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Supervise office and volunteer staff
Supervision
- 5-10 people
- Staff in various areas of responsibility
Experience and specialization
Area of work experience
- Marketing
- Product development
Area of specialization
- Project management
- Communications
- Digital media
- Technical support
Additional information
Security and safety
- Credit check
- Criminal record check
- Driver's validity licence check
- Reference required
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
- Willing to travel
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Walking
Own tools/equipment
- Cellular phone
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Other benefits
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-13
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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