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customer service representative - call centre Verified This job was posted directly by the employer on Job Bank.
Posted on May 21, 2024 by Employer details Inspire Direct Marketing, Inc.
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Sell merchandise. Computer and technology knowledge: Internet. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Repetitive tasks. Own tools/equipment: Computer. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Honesty. Screening questions: Are you currently legally able to work in Canada?. Experience: 2 years to less than 3 years. Workplace information: Virtual job. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Other benefits: Learning/training paid by employer. Paid time off (volunteering or personal days). Team building opportunities.- LocationVirtual job based in St. Catharines, ON
- Salary$20.00 to $24.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Shift, 13:00 to 22:00
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 8 vacancies
- Source Job Bank #2925319
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Sell merchandise
Experience and specialization
Computer and technology knowledge
- Internet
Type of experience
- Call centre
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
Own tools/equipment
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
Other benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Virtual job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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