Overview
Languages
English
Education
-
Other trades certificate or diploma
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
-
Answer written and oral inquiries
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Order office supplies and maintain inventory
-
Perform general office duties
-
Receive and log complaints
-
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
-
Internet
-
MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
Area of specialization
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Hand-eye co-ordination
Own tools/equipment
-
Computer
-
Fax machine
-
Internet access
-
Printer
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Initiative
-
Ability to multitask
-
Dependability
-
Honesty
-
Quick learner
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.