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customer service agent Verified This job was posted directly by the employer on Job Bank.
Posted on May 24, 2024 by Employer details Jobeyze Limited
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Software company. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Maintain records and statistics. Maintain and manage digital database. Answer clients' inquiries and provide information. Computer and technology knowledge: Enterprise resource planning (ERP) software. Internet. MS Excel. MS Outlook. MS Windows. MS Word. Spreadsheet. Google Drive. Area of specialization: Technical support. Experience: 1 year to less than 2 years. Health benefits: Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP).- LocationMoncton, NB
- Salary$15.30 to $18.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 2 vacancies
- In-house position at the agency
- Source Job Bank #2931282
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Work setting
- Software company
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Spreadsheet
- Google Drive
Area of specialization
- Technical support
Benefits
Health benefits
- Health care plan
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-23
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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