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customer service assistant Verified This job was posted directly by the employer on Job Bank.
Posted on May 30, 2024 by Employer details Nexus Immigration & Recruitment
Job details
Education: Bachelor's degree. Tasks: Develop all kinds of events for publicity, fundraising and information purposes. Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Produce informational materials to increase awareness of services available. Publicize activities, workshops, meetings and other events for fundraising or information purposes. Train staff. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Co-ordinate special publicity events and promotions. Conduct public opinion and attitude surveys. Gather, research and prepare communications material. Initiate and maintain contact with the media. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Prepare sports, literary, performance or other contracts. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Write and edit press releases, newsletter and communications materials. Copywrite. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervise office and volunteer staff. Computer and technology knowledge: Internet. MS Outlook. MS Office. Spreadsheet. Electronic mail. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Physically demanding. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. Experience: Experience an asset.- LocationCalgary, AB
- Salary$20.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- vacancies 4 vacancies
- In-house position at the agency
- Source Job Bank #2939424
Overview
Languages
English
Education
- Bachelor's degree
Experience
Experience an asset
Responsibilities
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Publicize activities, workshops, meetings and other events for fundraising or information purposes
- Train staff
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Co-ordinate special publicity events and promotions
- Conduct public opinion and attitude surveys
- Gather, research and prepare communications material
- Initiate and maintain contact with the media
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Prepare sports, literary, performance or other contracts
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Write and edit press releases, newsletter and communications materials
- Copywrite
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
Experience and specialization
Computer and technology knowledge
- Internet
- MS Outlook
- MS Office
- Spreadsheet
- Electronic mail
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Physically demanding
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-07-12
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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