store manager - retail
Title posted on indeed.com -
Cannabis Retail Store Manager
Posted on
June 06, 2024
by
Employer details
High Life Cannabis Co.
Job details
We are in search of a professional and qualified retail store manager who is passionate about creating a unique, customer-focused environment. The store manager is the operations leader and partners with ownership, sales manager and supervisors; must be proficient in all aspects of the business. From hiring & training knowledgeable associates, overseeing efficient and accurate inventory, to establishing and maintaining a positive customer sales experience, you will set the standard of success within our store.
We are looking for a motivated individual who loves to meet new people, cultivate relationships and is excited to learn more about this up and coming industry.
*Key Accountabilities**:*
*Sales and Customer Service:*
* Execute Cannabis and accessories selling strategies.
* View sales reports and communicate with the team to identify sales trends and potential inventory requirements.
* Direct and motivate employees to attain personal sales goals.
* Providing an enjoyable, full-service shopping experience to customers.
* Provide complaint resolution to ensure satisfaction of all customers
* Utilize customer and team member feedback to readily implement changes to improve the customer experience
*Operational:*
* Hire sales associates, supervise and manage employees
* Assist in building weekly or bi-weekly staff schedules.
* Maintain store compliance with the provincial regulations set by the AGCO. Train all team members on work procedures and policies so that everyone understands what's required to meet the SOP.
* Operate the store within the guidelines of AGCO Cannabis rules and regulations.
* Manages the inventory receiving process.
* Perform all daily opening and/or closing procedures.
* Implement and oversee security, reporting and cash management procedures related to opening and closing the store.
* Supply Ordering ? all store, office, and shipping supplies.
* Ensure all expired/damaged/returned product is logged and disposed of according to provincial regulations.
* Provide daily communication correspondence to team members as needed
* Maintain a clean and organized work environment.
*Leadership*
* Operations Manager works in tandem with supervisors and sales associates, executing all operational and standards set forth by the company serving as a leader to the store team. Responsibilities include; assisting with floor coverage, processing of client purchases, as well as opening and closing the store.
* Responsible for creating a positive and united work environment among all staff.
* Train new hires and existing staff on all operating policies and procedures.
* Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
* Coach team members and provide positive and constructive feedback so that they grow professionally.
* Complete annual performance appraisals for all associates.
* Enforce store policies / procedures and necessary disciplinary action
* Be accessible and responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts.
*Experience and Qualifications:*
* *Minimum two years of experience in Retail management role*
* *Cannabis, Liquor, Hospitality and/or Healthcare experience is preferred.*
* *Previous nightclub or bar management experience would be an asset.*
* Experience in Health and Safety, Education and facilitating training would be considered a strong asset
* Post-Secondary education
* *Cannabis Retail Manager License *(to be obtained through AGCO Alcohol Gaming and Liquor Commission of Ontario)
* Must pass a Criminal Record Check
* Must pass a Comprehensive Background Check
* Working knowledge of regulations as it pertains to the selling of Cannabis in Ontario
* Strong interpersonal, communication, organization and execution skills.
* Ability to use POS system and its inventory management functions
* Ability to maintain composure under pressure
* Working knowledge of recreational and/or medical cannabis an asset
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LocationNorth York, ON
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Salary$40,000 to $45,000YEAR annually
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9312071972
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