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customer service manager - automobiles Verified This job was posted directly by the employer on Job Bank.
With some duties as a Customer satisfaction manager
Posted on June 18, 2024 by Employer details Applewood Motors Richmond Inc.
Job details
Education: Bachelor's degree. Business administration and management, general. or equivalent experience. Work setting: Automobile dealership. Motor vehicle repair shop. Tasks: Evaluate daily operations . Plan and organize daily operations. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Resolve issues that may arise, including customer requests, complaints and supply shortages. Provide customer service. Computer and technology knowledge: Word processing software. Electronic mail. Spreadsheet. Adobe Acrobat Reader. MS Outlook. Area of work experience: Reports and records. Area of specialization: Reports. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Own vehicle. Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Handling heavy loads. Attention to detail. Sitting. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Adaptability. Analytical. Collaborative. Efficiency. Energetic. Goal-oriented. Hardworking. Integrity. Outgoing. Positive attitude. Proactive. Quick learner. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Interpersonal awareness. Judgement. Organized. Team player. Maturity. Patience. Resourcefulness. Ability to multitask. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Financial benefits: Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Deferred Profit Sharing Plan (DPSP). Free parking available. Learning/training paid by employer. Team building opportunities. Parking available. Wellness program.- LocationRichmond, BC
- Salary$45,000 to $75,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #2964812
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
- Business administration and management, general
Experience
3 years to less than 5 years
Work setting
- Automobile dealership
- Motor vehicle repair shop
Responsibilities
Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Electronic mail
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
Area of work experience
- Reports and records
Area of specialization
- Reports
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
- Own vehicle
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Maturity
- Patience
- Resourcefulness
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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