customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
June 26, 2024
by
Employer details
Clopay Corporation
Job details
Clopay Corporation is North America?s largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.
We have an excellent opportunity for a Customer Service Representative in our Redmond Distribution Center.
In this position, the successful candidate will perform the following job responsibilities:
* Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
* Assist in pricing of quotes and orders under automation system controls.
* Balance daily invoice edit.
* Audit open order reports weekly.
* Follow up on customers' claims for credit.
* Manage all system invoicing on COD and open-term accounts.
* Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
* Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
* Distribute all incoming and outgoing mail.
* Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
* Various administrative duties
Job Requirements:
* A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.
* Basic computer skills are required with a familiarity of Microsoft Office Products.
* Previous clerical or office experience is beneficial.
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.
Please visit our website at
URL blocked - click to apply to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.
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*Job Snapshot*
*Employee Type*
Full-Time
*Location*
Redmond, WA (Onsite)
*Job Type*
Admin - Clerical, Customer Service, Distribution - Shipping
*Experience*
Not Specified
*Date Posted*
05/18/2023
Job Type: Full-time
Pay: $20.00-$24.50 per hour
Expected hours: 40 ? 45 per week
Benefits:
* Dental care
* Disability insurance
* Employee assistance program
* Paid time off
* Vision care
* Wellness program
Schedule:
* Day shift
* Monday to Friday
Supplemental pay types:
* Overtime pay
Work Location: In person
-
LocationLangley, BC
-
Salary$20.00 to $24.50HOUR hourly
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9338816468
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