customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
June 24, 2024
by
Employer details
TBS Collision
Job details
*About us*
TBS Collision is a small business in Prince Albert, SK S6V 7L8. We are professional, agile, and professional.
Our work environment includes:
* Modern office setting
* Food provided
* Growth opportunities
\*\*Job Overview:\*\*
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and promoting our products or services.
\*\*Duties:\*\*
- Answer incoming customer calls professionally and provide accurate information
- Assist customers with repair appointments and insurance claim process.
- Resolve customer complaints and issues promptly to ensure customer satisfaction
- Utilize phone etiquette skills to communicate effectively with consumers
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions
\*\*Requirements:\*\*
- Proven experience in customer service or a related field
- Excellent communication skills with the ability to interact with diverse customers
- Proficiency in data entry and updating existing programs.
- Strong analytical skills to understand customer requirements and provide suitable solutions
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Experience with upselling techniques is a plus
- Proficient in data entry and maintaining accurate records
Join our team as a Customer Service Representative and embark on a rewarding career where you can showcase your customer service skills while contributing to our company's success.
Job Type: Full-time
Pay: $17.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* Paid time off
* RRSP match
* Vision care
Flexible Language Requirement:
* French not required
Schedule:
* Monday to Friday
Supplemental pay types:
* Bonus pay
* Commission pay
* Signing bonus
* Tips
Work Location: In person
Expected start date: 2024-07-01
-
LocationPrince Albert, SK
-
Salary$17.00 to $20.00HOUR hourly
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9336513143
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