Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Willing to relocate
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Urban area
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Transportation
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Freight forwarding
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Warehouse
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Head office
Responsibilities
Tasks
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Develop specific plans to prioritize
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Organize tasks to accomplish the work
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Track and complete work orders
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Co-ordinate activities with other work units or departments
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Perform routine clerical duties
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Prepare and submit reports
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Ensure accuracy of completed time sheets, payroll and other summaries
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Ensure proper functioning of equipment
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Maintain work records and logs
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Monitor personnel workloads and locations
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Organize warehouse and work areas
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Perform general office duties
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Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
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Recruit and hire staff
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Compile worksheets and specifications of orders
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Prepare and maintain progress and other reports
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Provide customer service
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Train workers in duties and policies
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Arrange training for staff
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Conduct performance reviews
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Co-ordinate, assign and review work
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Advise vehicle operators of traffic and other problems
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Dispatch personnel according to schedules and work orders
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Dispatch personnel as required by emergency situations
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Follow-up on issues with work orders
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Keep track of shipments
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Knowledge of cross border dispatching regulations and practices
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Knowledge of highway trucking and associated rules and regulations
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Maintain vehicle operator work records
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Record mileage, fuel use, repairs and other expenses
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Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
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Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
-
Organize and maintain inventory
Supervision
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5-10 people
-
Dispatchers and radio operators
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Transportation route and crew schedulers
Experience and specialization
Computer and technology knowledge
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Dispatch management service software
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Monitoring and tracking software
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Electronic scheduler
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Electronic mail
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Operate GPS (Global Positioning System) and other navigation equipment
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Spreadsheet
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MS Outlook
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Internet
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MS Excel
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MS PowerPoint
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MS Word
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MS Windows
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Adobe Acrobat Reader
-
MS Office
Service experience
Area of specialization
Additional information
Work conditions and physical capabilities
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Ability to work independently
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Handling heavy loads
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Attention to detail
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Physically demanding
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Repetitive tasks
Weight handling
Personal suitability
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Client focus
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Excellent oral communication
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Flexibility
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Organized
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Reliability
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Team player
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Accurate
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Values and ethics
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Initiative
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Judgement
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Analytical
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Proactive
Benefits
Financial benefits
Other benefits
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Free parking available
-
On-site recreation and activities
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Paid time off (volunteering or personal days)
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Parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.