customer service adviser
Title posted on Monster -
Customer Service Representative (Customs)
Posted on
September 27, 2024
by
Employer details
Delmar International Inc.
Job details
Mandate:
Reporting to the Department Manager, the Customer Service Representative (Customs) is responsible for gathering information to complete rating and clearances of shipments and to communicate the data to a portfolio of clients. The candidate will also collaborate with internal departments to ensure the accuracy of information to clear a given shipment.
Other Responsibilities:
• Engage with clients to assist in setting up processes for both the brokerage team and the client and bring suggestions for their improvement systematically and departmentally.
• Proactively analyze data to enhance the brokerage team's and our client's service.
• Answer client inquiries, including but not limited to billing and shipments.
• Update data in Salesforce and coordinate with assigned departments regarding client
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LocationSarnia, ON
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Workplace information
On site
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SalaryNot available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#01B0866A25
Advertised until
2024-10-28
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