Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Compile orders and instructions received from customers
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Organize tasks to accomplish the work
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Plan and organize operational logistics of the organization
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Track and complete work orders
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Co-ordinate activities with other work units or departments
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Prepare and submit reports
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Arrange for maintenance and repair work
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Ensure proper functioning of equipment
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Maintain work records and logs
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Organize warehouse and work areas
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Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
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Co-ordinate traffic flow of supplies
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Compile worksheets and specifications of orders
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Consult with production supervisor to schedule production runs in a cost and time-efficient manner
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Monitor production progress
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Project management
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Train workers in duties and policies
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Conduct performance reviews
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Co-ordinate, assign and review work
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Requisition or order materials, equipment and supplies
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Assist with maintenance of communications equipment
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Dispatch personnel according to schedules and work orders
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Dispatch personnel as required by emergency situations
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Follow-up on issues with work orders
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Keep track of shipments
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Knowledge of cross border dispatching regulations and practices
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Knowledge of highway trucking and associated rules and regulations
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Maintain vehicle operator work records
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Record mileage, fuel use, repairs and other expenses
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Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
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Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
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Organize and maintain inventory
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Contact customers to deliver requested wakeup calls
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Plan, organize and oversee operational logistics of the organization
Experience and specialization
Computer and technology knowledge
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Dispatch management service software
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Monitoring and tracking software
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Electronic scheduler
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Electronic mail
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Database
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MS Access
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MS Excel
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MS PowerPoint
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MS Word
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MS Windows
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MS Office
Service experience
Additional information
Work conditions and physical capabilities
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Ability to work independently
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Handling heavy loads
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Attention to detail
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Hand-eye co-ordination
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Overtime required
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Repetitive tasks
Own tools/equipment
Personal suitability
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
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Accurate
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Values and ethics
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Initiative
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Judgement
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Analytical
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Proactive
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.