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user support technician

Posted on November 20, 2024 by Employer details SMART AND SAVVY IT SERVICES CORP.

Job details

  • LocationOakville, ON
  • Workplace information On site
  • Salary30.90 hourly / 30 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Weekend, Overtime, On Call, Flexible Hours, Morning
  • Starts as soon as possible
  • vacancies 2 vacancies
  • Source Job Bank #3158965

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Experience and specialization

Computer and technology knowledge

  • Device drivers
  • Networking software
  • Networking hardware
  • Internet
  • Servers
  • Desktop applications
  • Mail server software
  • Programming software
  • MS Office
  • MS Windows

Additional information

Security and safety

  • Basic security clearance

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Ability to multitask

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-12-20

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Toronto Region
Median wage Help -
28.85 $/hour

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