general manager - financial, communications and other business services
Title posted on CivicJobs.ca - General Manager, Transportation Services
Posted on April 27, 2026 by Employer details City of Toronto
Job details
City of TorontoGeneral Manager, Transportation Services About the City of TorontoThe City of Toronto is Canada?s largest city, the fourth largest in North America, and home to a diverse population of approximately 2.8 million people. A global centre for business, finance, arts, and culture, Toronto is recognized internationally for its economic vitality, inclusivity, and quality of life. Consistently ranked among the world?s most livable cities, Toronto offers a dynamic urban environment with vibrant neighbourhoods, strong civic institutions, and a commitment to innovation, sustainability, and public service. About the RoleReporting to the Deputy City Manager, the General Manager, Transportation Services will provide strategic and operational leadership for one of Canada?s largest and most complex urban transportation systems. Responsible for Toronto?s streets, sidewalks, bridges, traffic operations, signals, signage, and right?of?way management, this role sits at the centre of how the city moves. At a pivotal time of transformation, the General Manager will shape policy, set strategy, and implement best?in?class practices that enhance safety, service delivery, and customer experience city?wide. As a trusted advisor and decisive leader, you will oversee significant budgets, performance metrics, and labour relations while driving innovation and ensuring Toronto remains a leader in progressive, responsive transportation services. Key ResponsibilitiesStrategic Leadership & Governance Sets the long?term vision and strategic direction for Transportation Services, aligning divisional priorities with Council and City objectives Serves as a trusted advisor to the Mayor, Council, Standing Committees, and Task Forces Builds strong relationships across City divisions and with external government, private, and community partners Policy, Performance & Financial Stewardship Oversees the policy framework, regulations, and standards governing transportation services city?wide Leads multi?year financial planning, budget development, and forecasting to ensure alignment with Council direction Establishes performance metrics, benchmarks, and reporting systems to drive accountability and continuous improvement Operational Excellence & Safety Ensures Toronto?s transportation infrastructure, roads, bridges, sidewalks, traffic systems, and right?of?way, is safe, reliable, and cost?effective Oversees traffic and road operations to deliver accessible, efficient, multi?modal, and environmentally responsible services Champions compliance with the Occupational Health and Safety Act, embedding safety as a top organizational priority People, Change & Collaboration Leads and develops a large, unionized workforce through periods of change, fostering high performance and resilience Strengthens labour relations through effective consultation, collective agreement compliance, and dispute resolution Promotes collaboration across the City to drive service improvements, efficiencies, and shared success Qualifications Seasoned executive leader with progressive senior management experience in large, complex public or private sector organizations, leading multi?functional operations and diverse stakeholders Strategic and politically astute, with a strong understanding of public?sector governance and the role of professional advice in informing Council decision?making Strong operational and financial acumen, including expertise in policy and program development, budgeting, organizational planning, and performance management Trusted people leader and communicator, known for sound judgment, high ethical standards, effective labour and employee relations, and a commitment to health, safety, and organizational excellence To apply for this key role, submit your application to Phelps by clicking: https://phelpsgroup.ca/careers/30537/city-of-toronto-general-manager-transportation/apply/Application deadline: May 29, 2026AI will not be used in the candidate scre- Location Toronto, ON
- Work location On site
- Salary$254,483YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CivicJobs.ca #112964
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