CFO (chief financial officer) - financial, communications and other business services
Title posted on CareerBeacon - Director, Product Management
Posted on May 03, 2026 by Employer details RBC Dominion Securities
Job details
Job DescriptionWhat is the opportunity?We're seeking an experienced Director of Product Management to join us in transforming how ServiceNow is leveraged at RBC. You'll be responsible for the strategic direction of capabilities that will enable RBC to scale and maximize the value of our ServiceNow deployment?partnering with technology, governance, risk, and business stakeholders to define a vision of capabilities that modernizes user experiences, enables our partners, and delivers measurable outcomes. You'll lead a team of Product Managers, ensuring alignment to business priorities and adherence to a scalable, standardized product management framework.What will you do?Product Strategy & DirectionDefine multi-year product vision and roadmap aligned to enterprise prioritiesTranslate business needs into clear product strategies that reduce user frictionOversee end-to-end portfolio management, balancing competing priorities (regulatory, operational, transformation, experience) through data-driven decision-makingEstablish and monitor KPIs focused on adoption, user satisfaction, time-to-value, and business outcomesProduct Operating Model & StandardsBuild consistent product management practices: prioritization, roadmapping, stakeholder engagement, and outcome measurementEmbed user-centric, data-driven principles across the teamLeadership & Team DevelopmentDefine expectations for Product Managers, emphasizing outcome ownership over feature deliveryCultivate a culture that empowers decision-making while maintaining strategic coherenceStakeholder Alignment & Value DeliveryPartner with senior stakeholders to align on priorities and drive transparent, collaborative decision-makingCommunicate strategy, roadmap progress, and ROI with clarityDemonstrate measurable business impact through rigorous outcome measurementWhat do you need to succeed?Must-have10+ years of enterprise IT experience, with 5+ years leading product strategy and teams, with proven ability to deliver measurable business value.Ability to understand and evaluate technical architectures, integrations, and platform constraints; experience building products for technical audiences.Proven ability to define and execute product strategy for enterprise technology platforms.Experience leading product teams and deliver products that drive measurable business value.Deep understanding of enterprise software product development, user experience, and IT service delivery.Nice-to-haveExperience with ServiceNow product modules (e.g., ITSM, ITOM, Governance, Risk & Compliance).ServiceNow Administrator or advanced ServiceNow certifications.Agile, design thinking, or user research experienceITIL, ITSM, or IT governance framework knowledgeTrack record scaling product adoptionWhat's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.#LI-Post#TECH PJJob SkillsCompetitive Markets, Computer-Aided Design (CAD), Conceptual Thinking, Customer Service, Manufacturing Trends & Directions, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Testing, Prototype Manufacturing, Value RealizationAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:TECHNOLOGY AND OPERATIO- Location Toronto, ON
- Work location On site
- Salary$51.28 to $153.85HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2219464
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