customer service agent
Posted on May 14, 2026 by a licensed third-party for Employer details Price Group
Job details
Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Produce informational materials to increase awareness of services available. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Bending, crouching, kneeling. Hand-eye co-ordination. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 7 months to less than 1 year. Employment terms options: Morning. Day. Support for youths: Offers on-the-job training tailored to youth.- Location Mississauga, ONL4W 5J1
- Work location On site
- Salary$18.00 to $20.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Term or contractFull time
- Morning, Day
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3576075
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Produce informational materials to increase awareness of services available
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
- Offers on-the-job training tailored to youth
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-06-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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